Frequently Asked Questions? (FAQ'S)
Q: Can I pay cash for my security deposit?
A: Yes, cash is an acceptable form of payment for your security deposit, but you must also provide a valid major credit card number at equipment checkout.
Q: Do I need a driver's license to rent any of your equipment?
A: Yes, a valid U.S. driver's license is needed to rent any of our equipment.
Q: Do you have the best prices in Utah?
A: Rent our equipment with confidence, knowing that you will always get the best rates in Utah. We will match any competitor's current printed brochure or Web site prices. If you find a lower printed price on the same kind of rental equipment, we will match that price and drop ours by $1 per day. We want you to know that not only are you going to have the finest equipment available, but that you are getting the best prices as well.
Q: Do you offer a service to drop off and pick up the rental equipment?
A: Yes, we do offer the option to drop off your rental equipment to most lakes and reservoirs in the state of Utah. Please call us toll-free at (866) 400-1973 for pricing and availability to pick up and/or drop off your rental equipment.
Q: What accessories do you provide with your rentals?
A: All of our boats come equipped with a throw pad, fire extinguisher, oars, buoys, state registration, ropes, anchors and first aid kits. All of our personal watercraft come with a fire extinguisher, state registration, flag and anchor bags. Life vests are available for $5/day each. Utah law requires each passenger aboard to have a life jacket. All of our ATVs come with state registration. Helmets with goggles are available for $5/day each. Utah state law requires every rider to wear a helmet and goggles. Extra 5-gallon gas cans are available for $5/day to rent. We also offer a variety of water accessories, such as wakeboards, tubes, kneeboards, combo skis, slalom skis and wake surf boards.
Q: How much is the security deposit for my rental equipment?
A:All rentals require a security (damage) deposit when you pick up the equipment, according to the following:
Boat Deposits Range from $1,000.00 to $3,000.00
Jet Skis - $1,500.00 (pair) $750.00 (single)
Sport Utility ATV's - $500.00
Sport ATV's - $750.00
Side by Side - $750.00
Snowmobile Deposits Range from $500.00- $750.00All security deposits will be authorized by credit card (Visa, MasterCard, Discover) or cash deposit at the time of rental pick-up. This deposit will be refunded 100% as long as the equipment is returned clean and undamaged - excepting normal wear - with all inventories intact. We do not accept checks as a form of payment for security deposits. Debit cards (check cards), even those with Visa or MasterCard symbols can be used for deposits. The amount may be held depending on your bank or credit union.
Q:How old do I need to be to rent your equipment?
A:You must be at least 21 years old.
Q:What are Utah's boating laws?
A:Please refer to the Utah State Parks Boating Laws and Rules
Q: What is your cancellation policy?
A:Please refer to our terms and conditions.
Q: What size of towing ball and light adapter plug do I need?
A: You will need a 2" ball to tow any of our rental equipment (boats, personal watercraft and ATV). The 4-pin light adapter is needed to provide lights to the trailer. We do have light adapters available to rent, if needed.
Q: What other equipment/accessories do you rent?
A: Wakeboards, kneeboards, 2-skis, slalom skis and a variety of fun tubes are also available to rent from us. Please see a list of all rental equipment.
Q: What time do I pick up and drop off the equipment?
A:You may pick up the rental equipment as early as 7:00 am on the first day of your rental period. Everything must be returned by 6:00 pm on the final day of your rental period to avoid paying late fees. You will be charged a half-day rental if you are more than 15 minutes late. There are no refunds for early returns. It may be possible to pick up your rental equipment the night before, call (801) 489-8697 for availability.
Q: What type of vehicle is needed to tow my rental equipment?
A: Wave Runner (Jet Ski) Rental: Any vehicle with towing capabilities Wakeboarding Boat Rental or ATV Rentals: Minimum V6 Engine with a 4000 lb towing capacity (V8 recommended) and towing capabilities.
Q: Where can I take my rental equipment in Utah?
A: Contact us toll-free at (866) 400-1973 to inquire about possible places to take our rental toys for your Utah vacation.
Q: Can I wakeboard/ski behind your jet skis?
A: Yes, our rental jet skis are powerful enough to pull a skier behind them. However, you must have another person to observe (other than the driver) on the jetski to hold the up the orange flag when the skier is in the water.
Q: How often do I need to fill up the jet skis with gas?
A: When the tank is full, our jet skis will generally run between 6-8 hours depending on your speed and the duration of your ride.
Q: What are the age requirements for operating a PWC (Personal Watercraft) in Utah?
A: Persons 12 to 17 years of age may operate a PWC (Jet Ski, Waverunner, Sea Doo, etc.) alone, provided: Under Utah's boating law, personal watercraft (PWC) operators, between the ages of 12 and 17, are required to complete a boating education course, approved and accepted by the Division, before they can operate a PWC alone. Please contact Utah State Parks and Recreation's boating hotline at 801-538-2628 within the Salt Lake calling area or 1-800-743-3792 outside the Salt Lake calling area for more information or visit their web site. In addition to the education requirement, operators 12-15 years of age must be under direct supervision (within sight at a distance in which visual contact is maintained by the adult responsible for the young boat operator) of a person under 18 years of age. A person less than 18 years of age who has not met the above requirements may not operate a PWC unless accompanied on board by a person at least 18 years of age.